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Resident Pro

The Premium Tier of Resident


What Resident Pro Includes

Full Resident Advocate Access

  • Proactive property matching (before you search, the agent already found matches)
  • Application drafting using Trust Graph as credibility foundation
  • Document pack pre-filling from verified identity data
  • Instant alerts when saved properties change status
  • Compatibility analysis before applying
  • Provider trust matching for service requests
  • Leja Stay optimization (trust-tier matched hosts, risk flagging)

Score Deep Dive

Free Resident shows Score tier only. Resident Pro shows:
  • Full Score breakdown by component
  • What is helping: “Your 100% on-time rate for 24 months is in the top 10% of Leja residents in your area.”
  • What could improve: “Your identity is NIN-verified. Document verification would move you from Gold ceiling to Platinum access.”
  • Trajectory: “Your Score has improved 12% over the last 6 months.”
  • Comparisons (anonymized): “Your payment consistency is in the top 15% of Leja users in Lagos.”

Resident Sharing Analytics

  • “Your Resident was viewed 3 times this week”
  • Timeline: “Viewed Tuesday, Thursday, Saturday”
  • No viewer identity revealed (privacy maintained)
  • Insight: “High interest — consider reaching out to your agent.”

Score Change Alerts

  • Push notification when Score tier changes (usually upward)
  • Email digest: “Your Score advanced. Here is what changed.”
  • In-app celebration moment on tier advancement

Monthly Score Digest

  • Monthly summary of score components and trends
  • Component breakdown: timeliness, arrears, disputes, maintenance, stability
  • Monthly trend: improving, stable, or declining
  • Actionable insight: “You are 2 months away from Platinum. No disputes needed.”
  • Recommendations: “Document verification unlocks higher lending consideration.”

Access Log Visibility

Free Resident: access log available but basic. Resident Pro: full access log with query type breakdown, institution names (where consented), and one-tap consent revocation.

Housing Recommendations (Milestone Wave 4 expansion)

Based on Score + Trend trajectory:
  • “With your current Gold Score, you qualify for: 3+ year properties, flexible terms, lower advance rent demands from top landlords.”
  • “Your Score is trending up. In 6 months, document verification would unlock lending consideration for purchase.”

Resident Pro Pricing

₦3,000/month or ₦30,000/year (16.7% discount for annual) Free Resident includes:
  • RIN and verification tier
  • Score tier (Bronze/Silver/Gold/Platinum — no breakdown)
  • Basic Trend timeline
  • Track 1 data (payment history summary)
  • Basic sharing (profile link with Score tier visible)
  • Track 2 access (Milestone Wave 3 — basic provider profile)
  • Track 3 access (Milestone Wave 3 — search and view)
  • Basic AI recommendations
Resident Pro adds:
  • Full Score breakdown and trajectory
  • Full Resident advocate support (all three tracks)
  • Application drafting and document prep
  • Resident profile sharing analytics
  • Score change alerts
  • Monthly digest
  • Full access log visibility
  • Priority support

Provider Resident Pro (Track 2 specific)

Service providers who upgrade to Resident Pro get additional features: Provider analytics:
  • Jobs completed trend (monthly, quarterly)
  • Rating breakdown by job category
  • Response time trend
  • Repeat hire rate trend over time
  • Client profile analysis (what types of clients hire them repeatedly)
Visibility features:
  • Boosted listing in service search results (not guaranteed top position — trust-ranked, but boosted among equal-trust peers)
  • Portfolio showcase (up to 5 featured project photos with descriptions)
  • Specialty badges (verified trade category badges on profile)
Provider Resident Pro pricing: ₦4,500/month or ₦45,000/year (higher than resident tier because it directly monetizes their income)